Privacy Policy

Privacy Policy Trenkwalder candidate portal This privacy policy applies to the collection, processing and use of personal data in connection with the use of our Trenkwalder candidate platform Through this candidate platform, applicants have the opportunity to present their own knowledge and skills, to create an applicant profile or to create a CV and to upload documents and certificates. The portal informs you about current vacancies at Trenkwalder or makes your profile available to potential employers, if you so desire. Who is behind the candidate portal Trenkwalder Germany (consisting of Trenkwalder Personaldienste GmbH, Trenkwalder Personnel Services Medical Care GmbH, Trenkwalder PSA GmbH) is the service provider within the meaning of the Telemedia Act ("TMG") and the responsible body within the meaning of the Federal Data Protection Act ("BDSG"). What is personal data? Personal data is any data relating to an identifiable natural person. Identification marks are in particular the name, address data, birth data, telecommunications data, data on the background or experience, but also online identification or IP data that are specific to the identity of the person concerned. What do we do with your personal data? Trenkwalder stands for the responsible handling of your personal data. We collect, process and use your personal information only when necessary for the provision of our services or for our business and business purposes, as permitted or ordered by law, or when you have given us your consent for any other use. Clear communication is important to us so that you can decide at any time whether we may continue to use your data. We are happy to answer any questions you may have. What is automatically recorded when using our candidate portal? Every time you communicate on the Internet, certain information is transmitted to us from your computer, such as the date and time when our website was accessed, your browser type, the browser settings and the operating system you are using, and the amount of data transferred. These data are automatically stored by us and read out in case of an error. These data are basically not personal. In addition, your computer also sends us your IP address, which in individual cases can provide a conclusion to the user. We use this data exclusively for internal system-related purposes. We also collect personally identifiable information about you when you sign up for an event, request information, purchase or use our services, or request support. Additionally, certain information is collected automatically to help us manage, protect and improve our services, analyze usage patterns and improve usability. Unless otherwise required by law, all data will be irretrievably rendered unusable by the system and encrypted ("geasht") as soon as you delete your profile in the members area or when we deactivate your account. What is saved during the initial registration? To be able to use the services of the candidate portal, it is first necessary for you to register in our candidate area. As part of the registration we collect certain personal data from you, which we store. We collect and use your first and last name, your e-mail address, if applicable your social media account, the date of your registration, date and time of the last login as well as the password and username you have defined. In addition, you can also give us your phone number. We use this data for authentication as an authorized user of the member area in the Trenkwalder candidate portal. How do we use data that you post on the candidate portal? Once you have successfully completed your registration, you may enter additional personal information to complete your candidate profile and / or upload private documents to your member area. Trenkwalder uses the data provided by you in the member area for the purpose of sending you information on vacancies at Trenkwalder Germany - also on a groupwide basis - as well as information in the form of e-mails and giving you access to further services within the members area , We process personal data for the following service and business purposes: Establishment of the candidate profile We use personally identifiable information, such as your name, email address, phone number, and login information to help you set up and manage your candidate profile, verify your identity, and send important account, subscription, and service information. Individual offers of Trenkwalder HR services We use your personal data from the member area to access and provide our services and to submit tailor-made content, such as information on vacancies and business information. This data processing is an indispensable part of our range of services. By registering on our candidate portal, you therefore agree that we may process your data for these purposes and send you suitable offers. Marketing and advertising We also use personal information for marketing purposes, such as announcements about suitable events, information forums, presentation of future employers, or newly introduced Trenkwalder services that may be of assistance to you. In addition, you will receive communications for the purpose of advertising our collective bargaining partner, the Federal Association of Personnel Service Providers (BAP) and for the Federal Academy for Personnel Services GmbH. You can unsubscribe from these emails at any time via the link "unsubscribe". Research / Surveys We always strive to improve our services. Therefore, we use your data for internal development measures in order to provide you with the best possible performance. These data are processed anonymously. To be always up to date with your needs, we regularly collect survey data to improve our services. If you choose to participate in a Trenkwalder survey, you also agree that any personal information you provide will be used anonymously for marketing or research purposes. Social media, chat rooms, messaging services and event forums Trenkwalder is on the road for you on all channels of modern communication. Of course, these communication channels are also open to you to network as best as possible. Please note that any personal information you publish, share, upload or provide to us is also visible to other users of that service. These services may be subject to separate terms of use and therefore beyond the control of Trenkwalder. Check according to the privacy policy of the respective provider. Hosting / cloud solutions In addition to being able to record your personal master data, the candidate portal also provides you with additional storage space to upload your private documents such as CV, cover letter, certificates, certificates, proof of social security, work permits, legal documents, etc. According to the Trenkwalder terms of use, the personal data stored therein are only accessible to Trenkwalder for the purpose of finding suitable vacancies or processing a contractual relationship. You can always delete the uploaded documents from your candidate profile. With deletion of these documents these are completely removed. Your approval will allow you to access these data, but also potential contractors and prospective employers. Please note in this case that a download of the documents by third parties withdraws the further data processing from the sphere of influence of Trenkwalder. cookies On the candidate portal, we use cookies to optimize the user experience for you and to ensure the proper functioning of the website. In order to be able to provide you with information that is tailored to your individual needs and relevant to you, cookies are used to collect and store anonymised information about you and your usage behavior on Cookies are small text files that are stored by a website server on your computer or other devices for Internet use. Your web browser sends these cookies back to the website every time you visit. This allows us to identify you when you visit the site again and to save information regarding your preferences. More information about cookies and how they work can be found here: . Every time you visit our website, information is stored using cookies and other technologies. By using this website, you expressly consent to our use of cookies as described here. Certain cookies we use are required to enable you to navigate our website and to use certain features, such as access to protected areas and content, for registered users. We also use functional cookies to store information about your chosen settings and to tailor our website to your individual needs; this concerns, for example, the selection of language and region or the information that you have already participated in a particular survey. This information is not personal information and anonymous. They are not used for any purpose other than those described here. We also use the analytics services described in this Privacy Policy to help us determine the effectiveness of our website content and to substantiate the visitor's interest in the content. Furthermore, the services contribute to the optimization of the function of our candidate portal Most cookies are deleted from your hard drive by the provider after the end of the browser session. If you would like more information about the cookies we use, please contact us. Cookies can be rejected by settings in the respective browser used by the storage of cookies disabled or the browser (usually under "Option" or "Settings") is set so that it informs in a transmission of cookies. The Help menu in the menu bar of most web browsers tells you how to prevent your browser from accepting new cookies, how your browser can alert you when you receive a new cookie, or even how to turn off all received cookies. We point out, however, that in case of a refusal of cookies you may not be able to use all functions of the website fully. Google Analytics This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies" (see the section "Cookies" for more information). The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is enabled on this website, Google will truncate your IP address beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website, to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics within the framework of Google Analytics will not be merged with other data provided by Google. Google Analytics has been extended by the code "{'anonymize_ip': true}" on this website. As a result, an anonymous collection of IP addresses is ensured. You can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google as well as the processing of this data by Google by acting as described under "Cookies" or the below Download and install Link ( ) available browser plugin. You can also find out about the browser add-on under the link mentioned. For more information about Google Analytics privacy, please visit . Intercom To improve the user experience in our applications, we use the intercom service of Intercom Inc. for sending e-mail communications and live chats. Intercom, Inc. has joined the Safe Harbor program, which aims to provide a higher level of data protection for non-EU companies. For more information about privacy at Intercom, visit . How long do we keep your data? Trenkwalder stores your personal data exclusively for the purposes mentioned above. If you no longer want to use the candidate portal, you can opt-out automatically. Unless otherwise required by law, all data will be irrevocably deleted by the system at the same time as soon as you delete your profile in the members area. The same applies in the event that your profile is deactivated by Trenkwalder. Any further archiving beyond the purpose of use may exceptionally be made for legal reasons Prevention, detection or investigation of criminal offenses. to meet demands or requests from courts, law enforcement authorities and other public and governmental authorities, including those from non-resident countries. Fulfillment of our internal and external audit regulations. Enforcement of our terms and conditions. as well as to protect our own private rights. Where is your data stored? Your data will only be processed in data centers located within the European Union. Where can you view stored data or receive information? Your personal data can be viewed, changed or deleted at any time via your candidate portal. In addition, in accordance with applicable law, you may ask us whether and what personal information you have stored in our candidate profile, for what purpose this storage was made, and who was the recipient of the data. Please send inquiries either by e-mail to or by letter to Trenkwalder Personaldienste GmbH, Kastenbauerstr. 2, 81677 Munich. Who else can see your data? The Trenkwalder candidate profile is exclusively available to you and our employees for the above purposes. How do you change or revoke the scope of use of your personal information? Any consent granted for a service area may be communicated to you by an informal message either by e-mail to or by letter to Trenkwalder Personaldienste GmbH, Kastenbauerstr. 2, 81677 Munich. The technical support will promptly implement your request for adjustment after receipt of the declaration.